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Jeffrey Carr's avatar

Jordan — once again you’ve hit it out of the park. That said, perhaps that assessment is due to our views being quite consistent.

I’ve long said that the only uniqueitude thing about lawyers is their judgment — and that legal service delivery should involve producing an output for the customer through the use of standardized operations (steps) tied together in a process. That, of course is susceptible to creation and application of SOP’s for different types of legal outputs. In this paradigm, the lawyer is the process architect and process owner — they are NOT the operator — or at least not the only operator for each step in the process. Lawyers should only perform (“operate”) those steps that actually require the application of legal judgment. It’s not that a lawyer cannot perform those other steps, it’s that it’s a misuse & misapplication of a high cost productive asset. In other words, waste.

But in this column, you ask the really relevant question here of what, exactly, is a “lawyer’s judgment”? That’s of course critical to determine which process steps the lawyer should operate.

I’ve thought pretty deeply about this, and its intersection with AI. As AI tools become better and richer, it’s likely that AI generated outputs can be confused with applied legal judgment. That, however, is both right and wrong. Right because generative and agentic AI really just provides the statistical norm of output to the question. Wrong, because what’s generally done might not be appropriate in the specific context. As such, to me, “judgment” comes down to the situation where there is no clear answer — where right/left/stay/go could all be appropriate and are not “wrong” but neither are they “right” in the given context. Determination and recommendation of that course of action is, at least to my mind, judgment.

Michael Madison's avatar

It's an elegant argument and model, but does the actual airplane fly? Change the metaphor: we agree that GenAI changes the soil in which new lawyers grow. Law professors (not to mention philosophers) have been trying to make the elements of "judgment" explicit for centuries. My favorite relatively recent effort is this piece, from 1998: https://repository.uclawsf.edu/faculty_scholarship/3/ The author, Mark Aaronson, was a clinician and a practitioner, and "judgment" has long been been the coin of the clinicians' realm. Maybe, however, "judgment" isn't a "thing," that is, a product to be cultivated, like a vegetable. Maybe it's a process. Maybe the challenge is not to turn tacit knowledge into explicit knowledge, but to change the what and the how of tacit knowledge production. At the end of the day, clients and society value expertise and trust, combined; sometimes, trust goes up when the expertise is black-boxed. Do we value the gardener for the gardening or for the garden?

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